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MESSAGING

In-app chat

Keep conversation context close to a call with room messages that your application can observe and extend.

Create a projectRead the docs

Included on the Free plan and above.

CAPABILITIES

What you can build

  • Project-isolated room messages
  • Message history retrieval
  • Presence and room lifecycle
  • Webhook event delivery
  • Client message IDs for reconciliation

COMMON FLOWS

Pre-call coordinationBuild it with your own user identity, room rules, and branded interface.
Support chatBuild it with your own user identity, room rules, and branded interface.
Community conversationBuild it with your own user identity, room rules, and branded interface.

IMPLEMENTATION PATH

From project to production test

  1. 1Authorize the user for a room
  2. 2Connect the SDK
  3. 3Join the room
  4. 4Enable chat after room-joined
Before you launch

Messages belong to a project and room. Do not put secrets or sensitive credentials into chat content.

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Start with a real project

Create a project, add two test users, and verify the experience end to end.

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