Telehealth & consultations
Run private scheduled conversations with a room per appointment.
Launch checklist
- Authorize only the expected participants
- Test device permission and network recovery
- Define consent and retention rules before recording
USE CASES
Build conversations around your product
RTCExpress provides communication infrastructure. Your product owns identity, permissions, UX, safety rules, and the customer relationship.
Create a test projectEducation & tutoring
Create small-group classes, office hours, and learner discussion spaces.
Launch checklist
- Use rooms for each class or session
- Plan moderation and attendance rules
- Test group capacity before publishing enrolment
Customer support
Escalate a text conversation to a voice or video call when needed.
Launch checklist
- Keep support identity in your own system
- Link the call ID to the support ticket
- Use diagnostics when an interaction fails
Communities & social
Build branded rooms for chat and group conversations.
Launch checklist
- Set membership and host rules on your backend
- Build reporting and moderation before opening public rooms
- Test notification behavior on real phones
Start with a real workflow
Create two test accounts, test a complete interaction from join to call end, and record the call ID for diagnostics.
Read the integration guide